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Epicare Facial Hair Removal FAQs

How does Epicare work?
Epicare works based on the ancient science of threading. For more than a thousand years, Asians have been removing facial hair by using just cotton threads (hence, the name threading). In fact, threading is still being practiced today (though it is becoming increasingly scarce and expensive as the skill is lost along the generations).

Why is Epicare better than waxing, depilatories, waxing or laser hair removal?
Epicare is the perfect facial hair removal method for you! It's better than all other facial hair removal methods you can find out there, whether it's waxing, depilatories, tweezing or laser hair removal.

Epicare is natural, safe and effective as it's developed based on the proven ancient hair removal method of threading. Hence, it can be used on all types of skin, including sensitive or tanned skin. It is also easy to use and convenient as you can use it anytime and anywhere you want. Imagine being able to remove unwanted facial hair in just minutes before going out for dates or dinner. Best of all, Epicare is much more affordable than the other hair removal options.

How do I use Epicare?
Epicare is very user-friendly. All you have to do is two steps - Bend & Roll. Just bend the Epicare bar and roll it inwards and outwards in continuous motion on your unwanted facial hair area. The hair will then be pulled out automatically from the roots. The beauty is, you can do this anytime and anywhere you want in just minutes!

Is the hair removal permanent?
The answer to this is No! In fact, the FDA does not allow for the marketing of technologies and services that state permanent hair removal. This is because most technologies only provide for permanent reduction in hair growth. With Epicare, there will be a gradual reduction in unwanted hair growth. You will see that hair growth will slow down and the hair will become finer.

Is the Epicare facial hair removal process painful?
When using Epicare, the pain is significantly lesser than that of waxing or tweezing. All you will feel is a slight tingle.

Will Epicare cause any skin irritation or allergic reactions?
Not at all! Epicare removes unwanted facial hair using the proven ancient principle of threading, which has been practiced by Asian for hundreds of years. It does not cause any skin irritation or allergic reactions unlike other hair removal methods like waxing or laser hair removal as it does not strip the surface of your skin.

Can I use it on other parts of my body?
You should use Epicare to remove only unwanted facial hair such as above your upper lips, on your cheek But not your eyebrow or anywhere near your eye areas. Also, Epicare is not recommended for hair removal of your other body parts.

How long can one Epicare last?
If maintained properly, you should be able to use Epicare anywhere from 6 months to a year.

Can Epicare be used to remove unwanted hair on men?
Yes, both men and women can use Epicare to remove unwanted facial hair.

I have sensitive skin. Can I use Epicare?
Yes, in fact we strongly recommend that you use Epicare for facial hair removal if you have sensitive skin. Waxing, depilatories, tweezing and laser hair removal is likely to cause pigmentation, skin irritation, allergic reactions and damage your skin. Epicare is the safest hair removal method you can have!

I have tanned or dark skin. Can I used Epicare?
Yes, in fact we strongly recommend that you use Epicare for facial hair removal if you have tanned or dark skin. You will not be a good candidate for waxing, depilatories, tweezing and laser hair removal as they are likely to cause pigmentation. Epicare is the best hair removal method if you have tanned or dark skin.

How is my order processed?
Once you place your order, you will receive a confirmation email from 2CheckOut, our authorized online payment provider. We will process your order within 1 to 2 business days (weekend and public holidays excluded). You will then receive a shipping confirmation email once your order is shipped.

I don't have a credit card. What other payment methods do you accept?
If you don't have a credit card or prefer not to order online, you can always send us a bank draft, international money order and other forms of international payment. Please contact us for specific payment instructions. Once we receive your payment, we will ship your order. Note: we do not accept telephone order currently.

Do you ship worldwide?
Yes, we sell and ship globally. And the good news is, it's a fixed flat shipping charge, no matter your shipping address. So go ahead and feel free to order now!
Note: At this point in time, you can only order our products via this website and not from any retail stores.

How do you ship my order?
Your order will be shipped via first class airmail.

How long does it take for me to receive my order?
On average, you should receive your order in 3 - 5 days (US only) and 10 - 14 days (international), excluding weekends and public holidays.

I have not received my order. Where is it?
While we take every effort to ensure prompt delivery of your order, your patience is much appreciated. In 99% of the time, your order should reach within the stipulated time frame.

In some rare cases, your order may not reach you in time due to various reasons, such as custom clearance delays, etc. In this instance, please contact us so that we can investigate the matter. But please be patient and contact us only after the specified shipment date.

How does your guarantee work?
We offer a 100% no question asked money backed guarantee. If you are not happy with Epicare hair removal device for whatever reasons, you can return to us for a full refund (less shipping and handling).



 

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